← Draft Bye-laws 2026/#185
Draft

Draft — not yet finally notified. Once officially notified, your society must formally adopt these bye-laws via a resolution passed in its General Body Meeting (GBM) before they replace your existing 2014 bye-laws. This draft has been shared by the Co-operative Department for public consultation — you can submit suggestions via email at coophsgmodelbyelaws@gmail.com before the deadline of 27th August 2026.

Bye-law 185Ch.20 · Redressal of Members' Complaints and Grievance Management

Registration and Acknowledgment of Complaints

Existing — carried forward from 2014
Draft Text

(a) The Society shall maintain a Complaint Register in physical or electronic form.

(b) Every complaint shall be entered in the Register and acknowledged within 3 days of receipt.

(c) The acknowledgment shall indicate the date of receipt and expected time for disposal.

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Draft Bye-law 185: Registration and Acknowledgment of Complaints (Model Bye-laws 2026) | SocietySeWA