Expert Jurist LLP

Legal

Refund Policy

Q: Are the MCS Act forms free to download?

Yes. All 24 MCS Act Appendix forms are completely free to generate as PDFs on SocietySeWA. No login required to browse or download.

Q: What is eManager service by SocietySeWA?

eManager is a fully remote society management service delivered by Expert Jurist LLP, backed by 20+ practising advocates, handling all MCS Act compliance, AGM management, legal notices, registrar correspondence, and member management for Maharashtra co-operative housing societies.

Q: Which areas does SocietySeWA serve?

SocietySeWA serves co-operative housing societies across all of Maharashtra, with primary focus on Navi Mumbai, Mumbai, Pune, Thane, and Raigad districts.

Q: What is the sinking fund percentage for Maharashtra housing societies?

Minimum 0.25% per annum of each flat's construction cost, as certified by the architect at the time of construction. This is prescribed by Rule 106C-11(2) of the Maharashtra Co-operative Societies (Amendment) Rules 2026, effective 18 June 2026.

Q: What is the AGM quorum for a Maharashtra housing society?

Two-third of the total members or 20 members, whichever is less. Per Rule 106C-13(3)(e) of the Maharashtra Co-operative Societies (Amendment) Rules 2026.

Q: How does a Maharashtra housing society recover unpaid dues?

By filing Form Y-6 under section 154B-29 of the Maharashtra Co-operative Societies Act 1960, before the Joint/Deputy/Assistant Registrar of Co-operative Societies, with a court fee of ₹100. The Registrar issues a recovery certificate in Form Y-7, which is enforceable as arrears of land revenue under the Maharashtra Land Revenue Code 1966. No separate execution application is needed. Per Rule 106C-14 of the 2026 Amendment Rules.

Q: What are the registration fees for a Maharashtra housing society?

Under Rule 106C-3(2)(d) of the 2026 Amendment Rules: Tenant co-partnership up to 25 flats: ₹2,500; 26-50 flats: ₹5,000; 51-250 flats: ₹7,500; above 250 flats: ₹10,000. Backward class and Lok Awas Yojana societies: ₹50. Tenant ownership and other housing societies: ₹5,000.

Q: What is the maximum interest rate on defaulted maintenance dues?

The Maharashtra Co-operative Societies (Amendment) Rules 2026 cap interest on defaulted maintenance charges at 12% simple interest per annum (Rule 106C-12). The rate must be fixed by a general body resolution — the managing committee cannot unilaterally set a higher rate.

This policy covers all paid transactions on SocietySeWA (paid services run by Expert Jurist LLP) and Happy People Foundation platforms.

Effective: 1 January 2025 · Last updated: June 2026

Quick Reference

Service	Paid?	Refund Position
Form Generation (MCS Act Forms)	No	N/A — Free Service
Smart Wizard & Bye-Laws Browser	No	N/A — Free Service
Appointment Booking Fee	Yes	No refund (reschedule with 24hr notice)
eManager Subscription	Yes	No mid-term refund; cancel before renewal
MCS Act Training Course	Yes	No refund after commencement; free batch transfer
Donation to HPF	Yes	Non-refundable (80G receipt issued)
Technical Payment Error	Yes	Full refund within 7 working days

1. Overview

This Refund Policy applies to all paid transactions made through SocietySeWA (societysewa.in) and Happy People Foundation (happypeople.foundation). SocietySeWA is run by Expert Jurist LLP ("EJL"), a law firm, and Happy People Foundation ("HPF"), a registered Section 8 company, for their respective services; happypeople.foundation is operated independently by HPF. SocietySeWA's paid services — Appointment Booking, eManager, and MCS Act Training — are delivered and billed directly by Expert Jurist LLP; SocietySeWA's free services are delivered by HPF. We operate with a clear no-refund policy on most services, as detailed below. Please read this policy carefully before making any payment. If you have questions before purchasing, we encourage you to contact us at support@societysewa.in.

2. Free Services — No Payment, No Refund

The following services are completely free of charge on SocietySeWA and involve no payment: — MCS Act Form Generation (all 24+ appendices) — Smart Form Wizard — Bye-Laws Browser (all 175 bye-laws) — Compliance Calendar — Member profile and document history Since no payment is collected for these services, no refund consideration arises.

3. Appointment Booking Fees — No Refund

Appointment Booking is delivered by Expert Jurist LLP. Appointment booking fees paid to EJL's experts are strictly non-refundable once the appointment is confirmed. This applies regardless of: — Whether the appointment was attended or missed by the member — Whether the member cancels after confirmation — Whether the member reschedules to a different date Rescheduling: If you need to reschedule, you may do so without additional charge provided you notify us at least 24 hours before the scheduled time by emailing support@societysewa.in or calling +91 79778 97768. Rescheduling within 24 hours of the appointment, or no-shows, will forfeit the booking fee. Cancellation by EJL: In the rare event that Expert Jurist LLP must cancel an appointment due to unavailability of staff or force majeure circumstances, we will offer a full refund or reschedule the appointment at your preference.

4. eManager Service — No Mid-Term Refund

eManager is Expert Jurist LLP's monthly subscription-based society management service available in three plans (Basic, Standard, Premium). No refunds are issued for partial months or unused months within an active subscription period. Cancellation: You may cancel your eManager subscription at any time. Cancellation takes effect at the end of the current billing cycle. You will continue to have access to eManager services until the end of the paid period. Onboarding Fee: Any one-time onboarding or setup fee is non-refundable. If you believe there has been a service failure on Expert Jurist LLP's part (failure to perform agreed services), please contact us at support@societysewa.in within 7 days of the issue. We will investigate and, if a failure is confirmed, offer a credit to your next billing period. Disputes are resolved at Expert Jurist LLP's sole discretion.

5. MCS Act Training Courses — No Refund After Commencement

Training course fees paid for Expert Jurist LLP's MCS Act certification programmes are non-refundable once the course has commenced (i.e., once the first session has been delivered). Before Commencement: If you wish to withdraw before the first session, you may request a refund by emailing support@societysewa.in at least 72 hours before the scheduled start date. Approved pre-commencement refunds will be processed within 10 working days. Rescheduling: If you are unable to attend your enrolled batch, you may request a transfer to a future batch at no additional cost, subject to seat availability. Transfer requests must be made at least 48 hours before your enrolled batch begins. Cancellation by EJL: If Expert Jurist LLP cancels a training session before it commences, registered participants will receive a full refund within 7 working days.

6. Donations to Happy People Foundation — Non-Refundable

Donations made to Happy People Foundation through societysewa.in/donate or happypeople.foundation are voluntary contributions to an NGO and are entirely non-refundable. Donations to HPF may be eligible for income tax exemption under Section 80G of the Income Tax Act, 1961, subject to applicable rules. A receipt will be issued to your registered email within 3 working days of the donation being processed. If you believe a donation was made in error or due to a technical fault on our platform, please contact us within 24 hours at support@societysewa.in with transaction details. We will investigate and respond within 3 working days.

7. Technical Payment Errors

In the event of a technical error — such as a payment being deducted from your account but not reflected in our system, or a double charge — we will investigate and process a full refund within 7 working days of confirming the error. To report a payment error, email support@societysewa.in with: — Your registered email address or mobile number — The transaction date and approximate amount — A screenshot of your bank/UPI transaction record (if available) — Your Razorpay payment ID (if available) We will acknowledge your report within 1 working day and resolve it within 7 working days.

8. Refund Process

Where a refund is approved under the terms above, it will be: — Processed back to the original payment method (bank account, UPI, credit/debit card) via Razorpay — Completed within 7–10 working days from the date of approval — Confirmed by email to your registered email address Neither HPF nor Expert Jurist LLP processes refunds in cash under any circumstances.

9. Disputes

If you are dissatisfied with a refund decision or have a payment dispute, please write to support@societysewa.in with full details. We will review all disputes within 10 working days and communicate our decision in writing. If you are unable to resolve a dispute directly with us, you may escalate the matter to the consumer grievance redressal mechanism applicable under Indian law, or approach the appropriate consumer forum under the Consumer Protection Act, 2019.

10. Contact Us

For refund requests, cancellations, or payment queries: Expert Jurist LLP & Happy People Foundation — SocietySeWA Office No C-216/218, Tower 8, Information Technology Center, BRSCCL, CBD Belapur, Navi Mumbai — 400614 Email: support@societysewa.in Phone: 022-49791116 Working hours: Monday to Saturday, 10:00 AM to 6:00 PM IST Refunds for Appointment Booking, eManager, and MCS Act Training are handled by Expert Jurist LLP (expertjurist.com). Please quote your registered email address and transaction reference number in all refund communications.

Refund or payment query?

Email support@societysewa.in with your transaction reference. We respond within 1 working day.