Competent Authorities for Redressal

(A) The following matters shall fall within the jurisdiction of the Registrar or Competent Authority:—

(i) Registration of Society obtained by misrepresentation;

(ii) Non-issuance of Share Certificates;

(iii) Refusal or delay in granting Membership;

(iv) Non-registration of Nomination;

(v) Levy of non-occupancy charges beyond permissible limits;

(vi) Charging of excess premium for transfer;

(vii) Non-supply of documents and records provided under Section 154B-8 of the Act;

(viii) Tampering, suppression or destruction of records;

(ix) Refusal to accept legitimate communication or payments;

(x) Improper or non-maintenance of statutory records;

(xi) Non-preparation or delay in finalisation of accounts and reports;

(xii) Misappropriation or misapplication of funds;

(xiii) Disqualification of Committee Members;

(xiv) Investment of funds in violation of provisions;

(xv) Audit and audit rectification matters;

(xvi) Failure to conduct elections within prescribed time;

(xvii) Rejection of nomination in election matters, where applicable;

(xviii) Failure to hold Annual General Meeting within prescribed period;

(xix) Failure to convene Managing Committee meetings;

(xx) Resignation or failure of Committee to function;

(xxi) Non-filing of statutory returns;

(xxii) Any other matter falling within the statutory jurisdiction of the Registrar.

(B) The following disputes shall be referred to the Co-operative Court:—

(i) Disputes relating to resolutions of the Managing Committee or General Body;

(ii) Election disputes, except those governed by separate election law;

(iii) Disputes relating to repairs, major repairs and leakages;

(iv) Parking disputes between Members;

(v) Disputes relating to allotment of flats or plots;

(vi) Disputes relating to construction cost or related liabilities;

(vii) Disputes relating to appointment of developer, contractor or architect;

(viii) Disputes relating to supply of services such as water;

(ix) Disputes relating to recovery or excess charging of dues;

(x) Any other dispute touching the constitution, management or business of the Society.

(C) The following matters shall be dealt with by the Civil Court:—

(i) Specific performance of agreements with builders or developers;

(ii) Disputes relating to defective or substandard construction;

(iii) Title disputes and conveyance matters;

(iv) Contractual disputes not covered under Section 91;

(v) Any other matter of civil nature.

(D) The following matters shall be referred to the Municipal or Local Authority:—

(i) Unauthorized construction or alterations;

(ii) Water supply and drainage issues;

(iii) Change of user of premises;

(iv) Structural safety and dangerous building issues;

(v) Property tax, garbage disposal, street lighting and civic services.

(E) The following matters shall be referred to the Police Authorities:—

(i) Nuisance or illegal activities;

(ii) Threats, harassment or assault;

(iii) Criminal offences within the Society premises.

(F) The General Body shall be the final authority in respect of:—

(i) Maintenance and upkeep of property;

(ii) Display of Society name board;

(iii) Levy and regulation of penalties;

(iv) Use and regulation of common areas;

(v) Insurance of Society property;

(vi) Appointment of architect or consultant;

(vii) Any other internal management matters.

(G) The Housing Federation may assist in:—

(i) Resolving issues relating to non-cooperation among Members;

(ii) Communication and coordination issues;

(iii) Facilitating meetings under directions of the Registrar;

(iv) Providing advisory support and dispute facilitation.